Effective Date: August, 2026
At Electric Gadegets, we make every effort to ensure that our products are 100% Original and Quality Checked before delivery. Customer satisfaction is our priority. If you experience any issue with your product, please follow the policy below.
1. 7-Day Replacement Guarantee
You may request a replacement within 7 days from the date of receiving the product if the product has a manufacturing defect, functional issue, or other valid product-related problem.
To be eligible for a replacement:
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The product must have been purchased from us.
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You must contact our Customer Support within the replacement period.
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We may request photos, videos, or other evidence of the issue.
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The product, accessories, and original packaging should be kept in reasonable condition.
2. Eligible Replacement Cases
Replacement may be provided in the following situations:
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The product does not work or has a manufacturing defect.
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The product arrives damaged due to delivery.
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The wrong product is delivered.
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An essential component or accessory is missing.
3. Non-Eligible Replacement Cases
Replacement will generally not be applicable in the following cases:
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Damage caused by improper use.
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Liquid or water damage caused by use outside the product guidelines.
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Physical damage caused by dropping, breaking, or impact.
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Unauthorized modification or repair.
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Minor scratches or normal cosmetic changes caused by regular use.
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Problems caused by failure to follow the provided usage instructions.
4. Refund Policy
We generally prioritize replacement for eligible product issues. However, if replacement is not possible or a refund is approved by us, the product will be inspected before the refund is processed.
Delivery charges may be non-refundable.
5. 6-Month Warranty
Selected products come with a 6-Month Warranty.
If a manufacturing or functional issue occurs during the warranty period, we will inspect the product and provide an appropriate solution, which may include repair, replacement, or another applicable resolution.
The warranty generally does not cover physical damage, misuse, accidental damage, or unauthorized modifications.
6. Contact Before Returning a Product
Customers must contact our Customer Support before sending any product back for return or replacement. Products returned without prior approval may not be accepted.
7. Usage Instructions
For First-Time Users, we provide a Step-by-Step Usage Tutorial. Customers are advised to follow the provided Usage Guideline before using the product.
8. Our Commitment
We strive to provide 100% Original & Quality Checked Products and give the highest priority to customer satisfaction.
For any questions regarding Refund, Return, Replacement, or Warranty, please contact our Customer Support team.